The Physio Clinic @ West Durham is pleased to inform you that our practice is now open, and here is what you have to look forward to when booking your next appointment.

Please continue to email your clinicians for their availability and any future appointments you may need. Your clinician will reply within one business day and provide you with an appointment time. Your patience is much appreciated.

To further aid in social distancing measures, upon your arrival for your scheduled appointment, please do not enter the clinic more than 5 minutes prior to your appointment time. We will be staggering appointments to allow for fewer patients in the clinic and more time to clean and thoroughly disinfect the equipment and facilities between patients. We have temporarily shut down our waiting area to enforce social distancing.

If you decide to wait outside, please maintain safe social distancing practices with commuters and other patients.

While at the clinic, your treating practitioner will take the time to discreetly screen you before you are brought into either a treatment room or the exercise area. Your temperature will be taken, and you will be asked to use hand sanitizer to further ensure a safe environment.

In addition, we kindly ask that you leave all your personal belongings in your car in order to reduce the risk of contact. Our staff members who are in direct contact with patients will be wearing Personal Protective Equipment. We ask that you bring your own PPE, and kindly wear the items unless otherwise directed.

We thank you for your understanding and patience during this time and look forward to seeing you soon!


Stay safe,

The Physio Clinic @ West Durham Team!


Custom Orthotics in Pickering Align,
Support & Cushion Your Feet

Foot, ankle and knee pain can all be caused by one underlying problem: lack of arch support. While some pain is caused by improperly fitting shoes or shoes that are uncomfortable to wear, the most common reason you have chronic foot and ankle pain is that your feet aren’t supported as much as they need to be. One solution to this problem is custom foot orthotics. Pickering and Ajax residents can get these helpful shoe supports at The Physio Clinic @ West Durham. We offer full biomechanical examination to identify the cause of your problem and make the appropriate custom foot orthotics and/or braces to suit your needs.

Custom Orthotics in Pickering for the Perfect Fit

Orthotics are custom made inserts that go into your shoes to address your particular foot disorder. They provide support, correct alignment and cushioning for your feet to help improve your comfort and performance. Combined with appropriate footwear, our custom orthotics can help effectively treat various foot and leg issues including:

  • Heel, arch and forefoot pain
  • Shin splints
  • Injuries to lower limbs
  • Pain and complications from diabetes and arthritis

Because they are made specifically to fit your feet, orthotics come in a variety of shapes and sizes. Depending on their structure, orthotics may not fit in all of your shoes. They can be designed to fit into different types of shoes, such as:

  • Dress shoes
  • Standard shoes
  • Sports shoes
  • Children’s shoes

This means you may require more than one set of custom orthotics in Pickering. If you are an avid sports player you’ll want a pair of sports orthotics, and if you work at an office you’ll need orthotics that fit into your dress shoes as well. We also make inserts to fit diabetic needs and braces to help with ankle stability.

How Custom Orthotics Are Made

To create your custom orthotics in Pickering, we first take an impression of your foot in the corrected sub-talar neutral position. This means you must be in a non-weight bearing position such as lying down or sitting. Our casts are made in plaster moulding, but if you cannot lie on your stomach or have other symptoms, we can take a partial weight bearing neutral impression of your feet in foam.

Because the impression we take is of your feet in the sub-talar neutral position, the orthotics created will help guide your feet into the proper alignment. This movement will help reduce pain and other symptoms you may have from the biomechanical irregularities you have in your feet.

We take measurements of the cast and make marks on the negative cast impression, allowing us to specify exactly how the orthotic should be designed to correct for the biomechanical irregularities of your feet. We then make a plaster positive mould from the negative cast. The markings from the negative impression transfer onto the new plaster positive to help us create your custom orthotics.

Call The Physio Clinic @ West Durham for Custom Orthotics in Pickering

Getting custom orthotics in Pickering is a great way to alleviate pain in your feet, ankles and knees. Most insurance plans cover some if not all of the costs associated with custom orthotics. To obtain orthotics, you will need to make an appointment with The Physio Clinic @ West Durham’s chiropodist who will evaluate and diagnose your problem to determine if custom orthotics are the solution for you.

The Physio Clinic @ West Durham
1031 Brock Rd.
Pickering, ON L1W 3T7


Monday – Thursday: 8:30 AM - 7:30 PM
Friday: 8:30 AM - 4:00 PM
Saturday: 8:30 AM - 1:30 PM
Sunday: Closed

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